ADT

ADT Security has provided our home security service for several years now and my family's been very satisfied. Their response to alarms and system problems is always timely and their repair technicians are well trained. Keep it up! more

ADT provided me with high quality security cameras. Their security systems are very affordable. Thanks more

I had ADT security for my rental property. The tenants got a bill for tripping the alarm, so they tampered the system, cut the wires and masked the sensors. ADT didn't inform us about this and kept billing us each month. After the tenant moved out, we found out about this and called ADT. They said if the wire were cut then they will not receive any signal and so they cannot protect the property and it is our responsibility to make sure that they are receiving signals. I asked them what if an intruder had tampered with the wire, I am paying for security, if they cannot protect me then it defeats the purpose. They had no answer and kept transferring me to different department and kept dropping the calls, Finally, a supervisor came and listen to the situation and said he will get back to me. Nothing till today, that is several weeks ago. So if you need protection for your family stay away from ADT. I have taken my business to Protect America, they have no installation fee, wireless updated system and cheaper than ADT. On top of all this, you can talk to a live person and get the name and direct number of your representative. more

It?s not a bad system, I mean ADT home alarm system, just keep up with the problems, always keep track of any system troubles and zones that cause false alarms so that when you call the company to fix it you can tell them exactly what?s going on. more

ADT Security is the best company when it comes to home security. They have a lifetime warranty on all equipment and a 36 hour service call response time. World class service! more

""ADT's critical conditions system saved my family and house when my 6 year old son Micah tried to cook fries while I was taking a nap. The heat sensor triggered a fire alarm in the kitchen and a fire truck came in time to stop the fire from spreading..."" more

ADT has yet to refund my $1032.78 due to a billing error (double billing) since 11/2006 through 11/2009. We have been a ADT customer since 1993 and makes no difference. I am due my refund, as acknowledged by ADT but still can not get my money back. However, I still getting bills because they had two accounts set up for us. Problem has been recognized by ADT for over two months. Also, they set up one of the accounts on automatice checking account withdrawal (which was the beginning of the problems), which we did not authorize (I have the original paper work when the upgrade was done in 11/2006). more

ADT is the worst company I have ever done business with. It has been two weeks since they started the install and no one has come back to finish the job! They forgot two of our four bedrooms and we are still not being monitored. I've left a message with a manager and haven't heard back. I've called their many phone numbers and not one single person was able to help answer my one question. No one has any idea what is going on, including me! Everyone should read all over the internet all the complaints from ADT customers - past and present. I'm sorry we didn't find out until it was too late. more

Wireless alarm system monitoring for your house and yard are available from ADT, Brinks and Monitronics. ADT stands apart, offering a free home security system review by one of their highly trained independent store owners to ensure no DIY mistakes are made in design or installation. With the remote system interaction via computer and phone, infrared heat motion detectors, and wireless door-state detectors, Brinks and Monitronics electronic home alarm systems do not begin to compete in features. more