ADT has been double billing me for three years. When I moved from my previous address to my current address, I contacted ADT via their web site and arranged for alarm service to be stopped at my previous address and for a new system to be installed at my new residence. I put the automatic monthly charge on a different credit card. ADT installed a system in my new residence, but never stopped billing me for my cancelled service. I discovered the double billing in March 2010 and contacted ADT corporate customer service about it. I've contacted them three times since. Each time the response is ""Give it a little more time"". I get the impression the customer service representatives are reading from a script. ADT owes me $1,534. It's been almost two months. If my wait reaches two months, ADT has lost a customer.
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