AA Service Co.

4.9
201 reviews
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id: 30823323
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550 Anthony Trail
Northbrook, IL 60062

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(847) 386-2555
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Furnace Store

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Reviews
( 187 )
( 12 )
( 0 )
( 0 )
( 2 )

Best

Very good interaction. Very professional. Explained the situation clearly and did the job promptly and well. HT.

Worst

Watch out! Not all experiences are good. AA made a MAJOR mistake while trying to install a furnace in my condo. Their worker triggered the fire sprinkler, and 1000’s of gallon...

Reviewing Joseph R. AA Tech 5/21/2014

Joseph was prompt, courteous, and knowedgeable. He showed patience in explaining what he had done. He was a pleasure to deal with. more
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Tim did a great job as usual 5/20/2014

Tim arrived on time, was professional and helpful in answering questions. more
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Tim B 5/16/2014

Tim is very professional and seeks to involve the customer in his decisions. He explains what he is doing and why. He is very personable and a great asset to your company. I like to have him service my unit for both Spring and Fall maintenance. more
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Petr G 5/8/2014

Petr G has come to our home twice a year for many years now. We always ask for him when we call to make an appointment. He is on time. He is very competent. He is very pleasant. more
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Tim B. 5/6/2014

Outstanding. Excellent. Completely positive experience as always. Tim is knowledgeable, unable to stop until every detail is fully addressed, willing to explain, and just generally a pleasure to have in my home. I'm 200% satisfied!! more
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andy c for a clean and check done yesterday 4/23/2014

Andy did a great job. He was pleasant, very detailed and comprehensive cleaning and service, understandable, and timely. I would like to get him to come again in the fall. Thank you for sending him to my home. more
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Outstanding Service 4/21/2014

Our service tech, Tim B. is an exceptional technician. He has always handled our service calls in a very professional manner and always keeps both our heating and cooling systems running in a top notch condition. If you have any questions, Tim always takes the time to answer and explain everything clearly to our understanding. After Tim has finished his work he never fails to clean up and everything is back to normal. more
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Maintenance Service 4/16/2014

Lance P does an excellent job. He is always very thorough and timely. more
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Andy C from AA Service Co. 3/28/2014

Andy came when promised and carefully diagnosed our furnace problem. He explained everything thoroughly. He went to a parts center to get what we needed so we could have a working furnace before Monday (service call was on Friday). He installed the part and tested everything. He was an excellent representative of his employer. more
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Superman defies icy and snowy deck to reach roof. 2/7/2014

I would like to recommend Scot S. because he went far away and above the call of duty to fix the heater on my roof. The conditions were treacherous and yet he made it happen. Now we have heat and are very thankful. more
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Thank goodness for Petr! 1/8/2014

Snow is not my friend! It always clogs up my vents. Petr came in to install a new part, however was able to minimize the problem and find the actual issue. Petr was great to work with and I appreciate Petr's honestly and hard work. more
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Jeff is Great 1/8/2014

Jeff has been servicing my AC/Heating unit for over 5 years now and he is always such a pleasure to work with. Jeff is professional, thoughtful on the job he is doing and reliable. I trust Jeff with his opinion and appreciate the dedication he has for his job. more
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Good Service from Ted T 12/23/2013

Ted T was fantastic. i called the answering service at 7:30am the Sunday before Christmas. Ted T contacted me within about an hour. Since he had other appointments, he called me a few times throughout the day to give me an idea when he would make it to my house. That was immensely helpful as I had to do ALL my Christmas shopping. When he arrived, he explained to me what he thought was the problem (which doesnt always happen with repair folks b/c I am a gal). He fixed the issue, explained what he did to fix the issue and accepted payment quickly. All around good experience. more
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Winter service 12/19/2013

Jim G did my winter service and I am very happy with the job he did. He came on time, reviewed what he was going to do. He changed the filters and at my request reviewed the humidifier settings with me. He was very professional,courteous, answered my questions and reviewed the service bill for the filters. Since we have had the new heating and cooling system installed we have been very happy with AA Service. Jim G. does a great job of representing AA Service Co. I would recommend this company to anyone needing service or a new system. Maurice Adam, Palatine, IL more
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semi annual service call 12/9/2013

always good service more
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service 11/13/2013

I find that Tom did a very good job. He was very professional in his work and informative as to what he was doing. more
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Tim B 10/22/2013

I am so pleased that years ago my next door neighbor recommended AA Service Co. to me. Tim B. is always on time, neat and tidy about his work, explains to me what he's doing and why he might recommend a pro-active approach to maintainance i.e., replacing a part that is worn or below standard BEFORE it quits. I trust Tim's knowledge and expertise. I have never gone wrong with any of his recommendations. I look forward to seeing Tim every fall and spring. You don't want to lose him. He's a keeper! more
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Jim G. 10/16/2013

Excellent service provided. Spent time answering all questions and checking specific areas of concern. more
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Fall Check up 10/1/2013

Peter is always personable,knowledgable, and efficient and is careful and respectful of our home. We always feel confident in his hands and have enjoed getting to know him. more
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Ralph C at AA service Co. 8/21/2013

Great Service. Solved our problem! more
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Owner Message

  • AA Service Co. is a full-service heating, cooling, and ventilation business serving the Chicagoland, IL, area since 1965. We are a Carrier factory-authorized dealer and have the technical expertise, design, and engineering skills to meet any size project's needs. We offer 24-hour emergency response, serving the HVAC needs of residential, commercial, and industrial clients.

    Our specialties include:

  • Heating and A/C systems
  • Zoning systems
  • Refrigeration
  • Steam/hot water boilers and water heaters
  • Snow melters and chillers
  • Ventilation

    Our technicians can repair and maintain all makes and models of systems. We are committed to offering quality products and services. As a family owned and operated company, we put our customers first. We value your business and will work hard to maintain your complete satisfaction. For excellence in HVAC services, contact the experts at AA Service Co.

    Call AA Service Co. today for your estimate!

Additional information
  • Hours: monday: 00:00-23:59, tuesday: 00:00-23:59, wednesday: 00:00-23:59, thursday: 00:00-23:59, friday: 00:00-23:59, saturday: 00:00-23:59, sunday: 00:00-23:59
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