made an appointment for air duct cleaning with the subject company. About half way through the process, the tech went up into the crawl space in my bedroom closet and came to me with a small piece of insulation, stating there were leaks in my ventilation system, causing the insulation to spread throughout the system. I stated he should call it in to his office for an estimate. He stated that if he did that, it would cost me about $450., and he would do it for $200. I stated that I would need written proof of his work indicated on the invoice. He stated he would provide that. Upon completion of work,he stated he could not place the work he did on the invoice as he promised, and wanted to be paid off line by other means (cash, or check), unrelated to the invoice. I paid him $200. in cash. I am not even certain he did anything, because the alleged work was done up in the crawl space out of my line of sight. When I emailed the company office reporting this, they never responded.
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