I am a local who has been to Renaissance Cafe about 4 times. The atmosphere is comfortable and the owner, who is usually working, is friendly. The food is good, and probably the best freshly-cooked breakfast you can get in downtown Tacoma on a weekday. I've had similar experiences each time I've been in (always for breakfast), and feel that I have given Renaissance enough chances and now won't be going back again.\r
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The service is slow and inattentive. Several times when I have been in, there is no coffee. The last time there was no coffee or creamer. I couldn't inform anyone of this because the owner/waiter was talking on his cell phone. I did get coffee after about five minutes, which he was kind enough to bring to me, but black, and there was never any creamer out.\r
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The service tends to be slow. I think if you're just in town for the day, visiting museums or shopping, this probably wouldn't be an issue, but if you're trying to stay on a schedule, there's no telling how long it might take to get your breakfast. Also, if you just want to grab coffee, there's no guarantee that there will be coffee. \r
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And finally, it's impossible to say anything to the owner/waiter without getting drawn into a long conversation. Every time I've been in, he complains about how people are automatons who walk right by his shop to go to Starbucks, how no one supports the little guy, how locals don't support him, and on and on. It's really irritating, because you don't have to be in his cafe long to realize that there are lots of things he could be doing better if he really cared about attracting more customers.
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