A & M Limo Corp

Would not recommend at all. Would have been better off taking a taxi cab for added expense. more

THE WORST EXPERIENCE OF MY LIFE, NO JOKE! It started off poorly when the shuttle service overbooked the shuttle picking us up from the hotel and transporting us to the Airport...a pretty time-sensitive situation as the airlines won't wait just because your RESERVED shuttle service is running late. When we couldn't get on the shuttle at our reserved time, we were told they were immediately sending out a second shuttle to get us and to expect its arrival within about 15 minutes. It took 45 minutes to arrive. At that point, the driver wanted to wait just a few more minutes to try and get the next hour's reserved passengers on board to save from being late for that group. When we expressed our concern for the delay and getting to the airport on time, the driver, Sam, replied with smart aleckey remarks and a condescending attitude. He told us, ""I'm the person they send out when folks get upset because I'm good at customer service and can deal with negative people."" He answered 4 phone calls in the 20 minute trip from the hotel to the airport. All but 1 were obviously personal calls as he was discussing his plans for after work, places he needed to stop on his way home and other personal topics. In each conversation, he made sure to loudly discuss the passengers in the van and how we ""are not happy campers"" and ""are wound a little tight."" From the seat in back, I could see the ""Low Tire Pressure"" light was lit up on his instrument cluster and could clearly see the speedometer. He was driving between 85 and 95 MPH in a 55 MPH zone for most of the ride, weaving through traffic. When we asked him to please slow down, that we weren't in that big of a rush he replied with ""I'm keeping with the flow of traffic and trying to get you to the airport on time. How fast do you want me to go?"" We asked him to slow down to closer to the speed limit. He then hit the brakes, started driving 55 in the left lane and asked, ""How's that? Does that make you feel Better?"" When we got to the airport and literally the enitre bus cheered, Sam responded with""Hey, if this is the worst thing that happened to you all day, consider yourself lucky. 3 years ago my fiance' woke up and lost her leg. Y'all should be grateful that you're alive and well.""\r I felt ill for a good hour after finally getting off the shuttle at the airport. I still get goosebumps thinking about that crazy trip in the rattle-trap of a bus. We have used A&M Limo for several years on this annual business trip but I will not ever be booking another trip with them again. more

I used to be happy with the service. However I am very very very unhappy with the service I got on Feb 6, 2012 from 400 Galleria to Atlanta airport. The shuttle was supposed to be here on 11:50am but it was late for 10 min. This is minor. What bothered me is that the shuttle was circled in the same area to pick up other customer and to exchange the driver without communicating with me in advance (they just did it!). I didn't arrive the airport until 1.30pm. It means A & M shuttle takes one and half hour from 400 Galleria to the airport while it shouldn't take more than 40 min during that time!!! I was busy on the phone to communicate for my flight schedule and thus I only complained to the driver and then busy to catch the flight and wrote a complaint e-mail to the company (hopefully I will get the reply). In a word, I have to say: A & M used to be on time (my experience 6 months ago). Now they are inflexible and bad at managing its schedule. I am upset for its irresponsibility for this type of delay and overall performance. more

Mikki Rogers, Former 10 year, Director of Sales & Marketing - Hyatt Regency Suites, Marietta, GA - As the former decision maker for Hyatt Regency Suites Marietta, A&M Limousine was the only transportation company that used for my individual travel guests, as well as all group opportunities. We always found the staff to be ultra responsive to any and all of our requests and requirements. And, with all interactions with the hotel guests whether coming from Atlanta's Hartsfield Jackson International Airport, returning to Hartsfield Jackson International Airport and any thing in-between, the drivers were very pleasant, always on time, more than courteous, going out of their way to ensure the hotel's customer satisfaction. more

Operators of the Windy Hill Park N Ride from the Atlanta Marriott Northwest, where patrons can park their car free and catch the airport shuttle on an hourly basis. Official transportation contractors for the Cobb Galleria Center with hourly service to and from the Atlanta Airport. City of Atlanta Ground Transportation PermitHolders with all relevant authorities including shuttle, limousine, charter minibus and coach access. Full service event and destination management firm since 1991. more

I have been using A&M Limo for over a year and they have been the most dependable airport transportation I have ever used. They are always on time and offer me a competitive rate for all of my employees. Marc and Firoze have been wonderful and I highly recommend them. more