I came to a written agreement via email with A&B Painting in Clear Lake in early August 2013 for the work that was being done in my home. They showed up the day of repair and did not have the supplies they needed. After they went to purchase supplies, they could not find what they needed, and called to cancel the appointment. After agreeing in writing that the supplies would not need to be “special ordered” I was informed over the phone that what they needed would need to be special ordered. The special ordered product was not at the same price we had agreed to, in writing. After informing A&B owner Erick over the phone that we did not want that part of the work done due to the difference in price, however we wanted the other piece of work completed as scheduled, I was told over the phone that the price that they had agreed to (in writing) was no longer valid due to the fact that they were not going to be doing any other work at my home. The owner was rude and condescending to me over the phone, telling me that the written proposal I had received was based upon all of the ‘estimated’ work being completed, though that was never what we had agreed to via email. This company is unreliable and untrustworthy, and I will never refer them to my family and friends in the Clear Lake area.
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