Overall, I am very pleased with my service. There was a miscommunication between the dispatcher and the technician which resulted in an unnecessary wasted time, but I was not inconvenienced (the dispatcher said there was a problem with my oven, when in fact I needed a new set of burner caps for the stove, causing the technician to bring the wrong parts). Perhaps they are in too much of a rush to set appointments. But the technician arrived the next day, and a few days later, when the right parts came in, he was prompt and efficient. I will keep their number for my future needs.
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