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Businiess name:
Meadowlands Nissan
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Review by:
Mary Ann H.
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Review content:
In late October, I brought my car to Meadowlands Nissan for an Oil Change. JUST an oil change! I also asked about having a spare key made.
An hour & a half later, the service rep brought me a paper to sign. I saw the charges were high, but I assumed the high price was for the electronic key. So I signed. And I waited. And waited. And WAITED. I missed the appointment to pick up my sick dog at the vet. and I waited some more.
Eventually they came out with a bill for over $600. It stated "15K service performed at Customer's request". At no time did I EVER request a 15K service. The car has had 5K, 10K, 15K, 25K and 50K services, and it hasn't even got 12K miles on it yet. The charge for the key - the plain old key - was over $200. It did not include the electronic gadget for locking the car, which was what I needed most. Oh yeah, and they also said the car - which only gets driven about 15 miles per week - needed brakes and an alignment.
I was livid but did not want to cause a scene in the waiting room. However, it only got worse. Last week, I used that overpriced key for the first time. It screwed up something so bad my car wouldn't start. I had to have the car towed to a different Nissan dealer who charged $125.
Naturally, Meadowlands Nissan has no intention of doing anything to rectify their dishonest "Bait & Switch" tactics or their shoddy workmanship with the key.
I would recommend avoiding their service department at any cost. If you do use them, get a second opinion from a RELIABLE dealer. Had I believed their recommendation, I would have been stuck for another couple hundred dollars for brake services that were completely unnecessary for a car with less than 12K miles on it.
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