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Businiess name:
Ritz Camera Center
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Review by:
Guest
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Review content:
DO NOT ORDER FROM RITZ CAMERA! This company is complete fail. I pre-ordered a d7000 from them on oct 17th. As of 43 days later the camera is/was still not delivered. I then receive a phone call from my credit card company for authorization (which i approved) ritz then tells me the camera is still back ordered. I cancelled the order and bought it elsewhere (order cancelled on 11-26 at 11 am)
I was told I would receive a confirmation on the cancellation within 5 mins via email. No confirmation came. I contacted them and told them this, and was told I would receive the cancellation confirmation within 24-48 hours at this point. I contacted their company 3 times over the next 48 hours. No confirmation received. 72 hours later, on 11-29 they ship the camera.
What is truly sad is, I had already ordered the camera elsewhere and received it before they could even process the cancellation. They have charged me, and shipped a camera I cancelled three days earlier.
again
DO NOT ORDER YOUR CAMERA FROM RITZ CAMERA.
This company is a joke, and completely failed.
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