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Businiess name:
Rosenthal Land Rover
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Review by:
Guest
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Review content:
So I went here to get a brand new 2011 Range Rover. Paid nearly $55,000 for it and on the second day I drove it, there was a tire pressure problem. So I went out to check out my car tires and what do I see? Rips and tears in all 4 of my tires (One tear big enough to lower the tire pressure). I didn't notice it on the first day since from far away (with Tire Shine) it looked alright, but after I noticed this, I was furious and contacted the sales manager, in who I made the purchase through. He said "This sort of thing 'could' happen..." I have leased almost 10 different cars (mainly Mercedes Benz) in the past 8 years and never have I witnessed this sort of problem.
I was thinking how could they have done this? But I remember that it took almost 2 hours to sign the papers and wait for the car to be “washed”. Why does a new car need to be washed? So I assume during the 2 hours that they took my car in the back, they exchanged my brand new tires for used tires and just put tire shine on it to make it ‘look’ new. Since this had occurred, I requested for a brand new car again since taking the wheels off a brand new car doesn’t make my car “new” anymore. So I said I would return my car that I had exchanged and get it from another dealership if they did not offer a brand new Range Rover. A couple hours after I got off the phone, he called me again saying that he would get me a new Range Rover. He possibly did this because he was scared that I would file a lawsuit against him in which I had every intention to.
BUYERS BEWARE!! THEY WILL SCAM YOU IN ANYWAY THEY CAN. PLEASE CHECK YOUR TIRES/ENGINE/ETC. IF YOU ARE PURCHASING A NEW CAR! OTHERWISE, DON’T PURCHASE YOUR CAR FROM HERE.
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