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Businiess name:  Heartlight Ministries
Review by:  Wood D.
Review content: 
Good: The staff on intake seemed confident that our daughter was a good fit in their program. Things seemed hopeful but then I was coming from a very emotional state and anything they said I would have been glad to hear.. Bad: The substandard psycological services and their lack of truely diagnosing the problems. The counseling staff and program in general was unable to help my child because they didn't understand the real issues nor did they have the proper training in the treatmeant model she needed. One size fits all mentality.. Improvements: They need a psychological staff that is highly trained in the latest theripudic models and can see and understand the child's real needs. Behavior modification may work for a few but when you have a child with dysregulated thinking and an inability to keep continuity of her life memory from day to day a dialectic therapeutic model is called for and they had no idea what that was. Their understanding of Neurobiology was very poor.. Other: The psychiatric care was marginal. Contact with the doctor was rare and I got the distinct feeling he was a pill pusher and didn't attempted any diagnostic help at all. The treatment team wasn't working in lock step to help my child. When it got to hard they kicked her out. No graduation or closure for my child..

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