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Businiess name:
Pinnacle Nissan
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Review by:
Guest
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Review content:
We can't thank Michael and Jonathan enough for all their help. We were not too pleased when we were told we were approved and everything was okay with the first car we bought and left with. Then we were told to come back in on a Monday night, waited 45 minutes to see someone and then told we were not approved and had to leave the car there and had to had them give us a ride back home at almost 9pm. How humilating! We went back in only AFTER Michael called us and said to take a look at a BMW he had just gotten in. We liked it and we were again told us we were approved and PROMISED that we would not be told to come back in and have the same thing happen again. We were very hesitant to do this all over again and sit for another 2 hours of paperwork and waiting. It's been over a week and we still have the car. But we only came back because of Michael and signed the deal because of Michael and Jonathan. Had it not been for them, I would have no problem telling everyone how crappy Pinnacle Nissan treats people. Our second finance guy was quick and amazing and showed us what we had been approved for, no pushy selling, nothing. Now why can't it always be like that?
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