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Businiess name:
Roto-Rooter Plumbing & Drain Service
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Review by:
citysearch c.
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Review content:
I called Roto - Rooter about my issue with the plumbing in my house. The receptionist was very helpful and very courteous. I asked the receptionist what the plumber hourly rate was and what my situation was. The receptionist informed me that the plumbers do not charge an hourly rate but a fee on the job as a whole. The receptionist also mentioned that the plumber would inspect the plumbing problem and then give me a price of what the job would cost. If I was fine with the price then the plumber would begin to work immediately on the problem, and if I was not happy with the price then I would not be obligated to have the services performed. I really liked that I was not forced to use the service if I was not happy with the price. The plumber was there within the hour, which was extremely fast and the 2 hour window is not bad at all. The plumber began working immediately after quoted his price. The job was done really well and I was also offered a 30 day guarantee. The plumber offered suggestions to avoid the problem in the future. I appreciated that very much. The plumber worked quickly and work was done correctly and the plumber's quality was excellent. I would most definately call Roto Rooter Plumbing Houston location. I was extremely pleased with their quality and dedication of work they performed at my house.
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