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Businiess name:
Honda Of Santa Monica
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Review by:
Guest
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Review content:
As everyone knows buying a new or used car is both expensive and stressful (a potentially deadly combination). Well, after some review on this site and others, my best half and I decided to visit Honda of Santa Monica, as a Honda seemed to be the way to go. As we walked in to the used car venue we were met by Mazi (as in MAZda). He not only was friendly, easy and very informed, he was also totally forthright (I know, this is a used car sales person we're dealing with here), but the truth is, he is truly a rare gem. He showed us the models we were interested in, opened them up and walked away to let us look them over. He returned and answered all of our questions and I mean all of them (this guy knows his cars). We went on to test drive two vehicles, but then had to leave, which was no problem! He let us walk away and he simply gave us his card and said that he knew we had just started looking and to call him if we had any questions.
I called later for a test drive on a car we hadn't gotten to during our first visit and was promptly given an appointment that met our schedule. Well, we decided on the last car we drove and were given an opportunity to "fine tooth comb" it. The paper work was painless and Monique in finance made the process (which can take a long time) reasonable and painless. This was on Saturday and we picked up the car on Tuesday. Unfortunately Mazi wasn't into work yet (thanks to the 405), but we were assisted by Liana who took us through the car's systems and answered all of our questions. We did not feel rushed at all (this after the sale) and had nothing but good feelings from our experience.
Thank you Honda of Santa Monica! Your customer service was excellent.
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