Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Northwest Airlines Inc
|
|
Review by:
Jim L.
|
|
Review content:
I have extensively with Northwest/KLM to various destinations in Asia and Europe, I believe their service is excellent. Food was great and the air staff was very professional and try to make sure would have a comfortable flight. Kudos to NWA/KLM for great International service.
But the US service is something totally opposite what you would expect from a major airline company. The customer service associates are very rude and they believe they are above their supervisors. The supervisors, if you are lucky to get hold of one are even more ridiculous than the associates. You would be on the phone with them for one hour and they decide to hang up the phone on you if the issue does not get resolved.
I have decided not to fly NWA/KLM on my domestic US flights because of the bad interactions that I have had with customer service.
I would not recommend to fly with this airline company within the US
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|