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Businiess name:
Loews Hotels-Philadelphia
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Review by:
citysearch c.
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Review content:
We stayed here 4-20-4-22 to enjoy the King Tut Exhibit. The staff was friendly and responsive, and switched our room after our neighbors had LOUD "fun" every 2 hours and we got no sleep the first night. As another reviewer mentioned booking through 3rd party sites, does not carry over your frequent stay info (we booked via gophila for the "Philly's more fun when you sleep over", so our preferences were not in the room upon arrival. This needs to be fixed, and the front desk staff apologized. The second room was clearly used by a smoker, but we were told we were being switched to a non-smoking room. We had dinner at Sole Food the second night, and the service was good overall, although our waiter took quite a long time to come back and take our cc, and the food was very tasty. ( I had Filet Mignon, and the chocolate sampler as a dessert). I would give them a second try, mostly for their accommodation.
Pros: Cool decor, accommodating staff
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