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Businiess name:
Chicago Apartment Finders - Edgewater
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Review by:
Guest
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Review content:
I had a great experience with Chicago Apartment Finders, but more specifically with one of the leasing agents, Neal Gallagher. It all started with my inquiry about an apartment listed on Craig's List on a Thursday. On Friday morn, Neal called me back to schedule a viewing. He offered to change around his schedule to take me to a viewing 1.5 hours from the time we spoke. He definitely understood putting the client first and he the urgency of the situation. We visited five apartments during one "viewing sesh." At each apartment, he gave me all the facts without leaving anything out: whether or not heating was included; security deposit or move-in/admin fee; rental incentives; proximity to public transport; abundance or lack of street parking, etc. As you can see, he was incredibly thorough and repeated the process like second nature at every single apartment, never leaving anything out. Neal's very good about making the apartment hunt as pleasant as possible. He is great with people, knows how to engage in interesting conversation, and is genuinely interested in helping people either with the apartment search or just offering general advice about things in general. He is incredibly genuine and dedicated and a great communicator. He's a good communicator in the normal sense of the word, but also, what I mean is that he kept me apprised of everything that went on with the rental and approval process. I never really had to wonder what the underwriting and closing departments were doing because he told me how the whole process would work! If I had a question and had to call him, he'd answer the phone just as if we were old friends by saying, "Hi J'nai." Those personal touches did wonders for the apartment search experience. Although I think I liked an apartment in Hyde Park better than one of the ones I saw with Neal, I decided to go with Neal because of all the aforementioned attributes he possesses and professionalism he has. After the closing on my apartment, he even took me out to a celebratory dinner (his dime) t
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