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Businiess name:
Burns Honda
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Review by:
Guest
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Review content:
I recently purchased a 2010 Honda Crosstour From Burns Honda. I worked with Ed Altman, and I couldn't have had a better experience. There was no pressure, and Ed spent a lot of time with me explaining the features of the vehicle, taking the vehicle on a test drive, and discussing financing options. The delivery process took awhile, but no longer than I've experienced before. Throughout the process, everyone at the Burns dealership was cordial and helpful, and went out of their way to make the process pleasant and painless. It was exciting to take delivery of my new vehicle! I am not surprised by this experience, because I have been a customer of Burns Honda since 1977, and they have been great, not just with sales, but also with service. I never felt that the service department was taking advantage of us (which I have sometimes felt with other dealerships), and they have kept all of our Hondas running great at reasonable prices. And the service people are also very pleasant. Burns must have a great training program in regard to customer service, or they just have a knack of hiring great people! Dealing with Burns has always been a great experience.
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