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Businiess name:
Dr Barnes' Eyemart Express
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Review by:
Guest
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Review content:
I made four 70 mile round trips to the Ashwaubenon Eyemart. The exam side was easy, Getting glasses? Nightmare. My old glasses were purchased there a long time ago but are not right anymore and very scratched. I finally have Ins. to cover new ones. The first lenses were cloudy with thousands of micro scratches. I didn't notice until I returned home because I wouldn't drive 35 miles with new glasses. took em back and was told I couldn't get the replacement lenses until the next day. (so much for one hour). I went back the next day (trip 3) and they said they weren't ready as they has breakage overnight. I got upset and someone shot out of an office door and said they would mail them that day. A week later no glasses. When I inquired they informed me they were there ready to be picked up. I again got upset so they again said they would mail them. When they came the bifocal lines were right in the middle of my line of sight. So I was called and told to ask specifically for Scott. When I was finally able to make the long drive again, (4th trip) I was ignored by a woman (who wasn't busy) when I was asking for this Scott. On the 4th try she finally looked at me and said he would be in later. I waited the time she told me by going to a mall nearby. When I returned I used their impersonal sign in and sat and waited for an extremely long time and he never showed and no one acknowledged me. I am sure they just wanted rid of me. So I will now be stuck with my scratched, ill fitting, wrong prescription glasses for another 10 months while waiting for the time my ins. will pay again.
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