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Businiess name:
Bell Lexus North Scottsdale
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Review by:
Guest U.
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Review content:
I think that it is difficult to differentiate between Lexus service centers as they all adhere to to relatively high standards, but I have to say that Bell Lexus is a a pure pleasure to have my car serviced at. Like most dealerships I was not only able to book my appointment online but also able to get the first time and date I requested. When you get to the covered service drive, you are always greeted and walked into your service consultant. I work with Debi at Bell Lexus and she not only gets everything processed and my car in for service quickly but also always has a loaner ready to go. This time it was a 2010 RX which made the fiancee happy because she is looking at one as her next car possibly. It gave us the perfect opportunity to drive it around for the morning and see if it was something that we truly liked. I think we are in trouble because we both definitely thought it was a great car for her. Back to the service though. I had my car in at 8:30 am and I had a call by noon that my 15,000 mile service was not only done but also my brakes had been replace (under warranty) at no extra charge. I was back in my car (which they also washed) by 1:30 in the afternoon and on my way. Overall, great service and experience.
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