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Businiess name:
Family Leisure Nashville
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Review by:
Guest
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Review content:
I have to admit the caption is correct. I am their worst customer. And have been so for many, many years, even prior to their changing their name to Family Leisure. I, like many people were concerned that Watson's had gone out of business and that all the merchandise I had paid big bucks for over the past 10 years would not be taken care of any longer. OH HOW WRONG I WAS!!! Over the past decade I have had what many people would consider minor issues, but I happen to be a self proclaimed worry wart, and I admittedly have bugged the hell out of the Service department, my salesMEN (I've had lots) and Gloria, bless her heart, at the Chemical counter. I recently had to replace some patio furniture that I had purchased from a "box" store not even 2 years ago. I knew Watson's had furniture, but also knew it was, what I thought, "Over-Priced." After speaking with Will, he explained to me the real value of buying from Watsons. The quality far exceeds what is out there at "box stores." He took the time and explained the different fabrics, welds, and finishes. It was a bit overwhelming, but after realizing I wouldn't have to replace my furniture, I was very happy. Having been a customer of over 10 years, I have had my misgivings about customer service at times, but like I could say I've always been happy at the Wal-Mart, but I still shop there when I have other options. Watson's have always treated me with respect and their effieciency is commendable. My family has been in Ashland City for 30 years, and we have always shopped at Watson's and will continue to do so. And may God bless those who have lost their homes during the recent flood here in TN.
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