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Businiess name:
Luisa's Italian Restaurant
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Review by:
citysearch c.
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Review content:
By far this restaurant had the worst service we have had in years. Our waiter, who seemed as though he had NEVER waited tables before, seemed totally overwhelmed - not only with us but all the patrons. He forgot the champagne that we ordered, and then brought a bellini - a "peachy version" of a champagne cocktail - in a wine glass instead of a flute. Not a huge deal but, you know, don't you want YOUR champagne in a champagne glass? It finally came after three attempts with our waiter and it showed up right before the spaghetti entree. Do they have a wine list? Don't know - none was offered. No bread was brought to the table - which was okay that time because we were ordering garlic bread. Still, it was not offered and the garlic bread was just "okay" with the top layered with garlic salt and the middle and bottom of the bread - not toasted at all - and cold.
Everything is ala carte. We picked two salads that turned out to really be a meal in themselves and, again, we should have asked for a "dinner salad" sized salad. The salads were nothing special, too sweet on mine and bland on the other one because of too much oil and not enough something else. That lettuce/walnut/gorgonzola thing has SO been done already and I would have just loved a small New York chopped salad or anything unique. But, the romaine WAS cold and crisp.
The spaghetti - overpriced at $17 (because it was ala carte) - was good and the portion was large. BUT, when the same waiter came to clear he actually stacked both our dinner plates on top of each other in front of me and then hauled them away. Okay, they just lost another star after that. Before leaving he did not ask us if we wanted anything else, like, dessert perhaps?
This restaurant apparently has a "sister" restaurant in San Francisco. Just because you put a white tablecloth on a table does not make it fancy if the food is mediocre and the service is bad.
Pros: Good spaghetti if you don't mind paying $17; ample -easy parking
Cons: cold dining room; slow service - not so friendly wait staff and very inexperienced; overpriced menu; everything ala carte; bad garlic bread
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