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Businiess name:
Pacific View Eyecare Ctr
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Review by:
Guest
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Review content:
We were faithful customers for a few years, never missed an appointment and genuinely liked everyone at the office. It was even nice seeing our names on a whiteboard as we entered the office. "Welcome..." It was welcoming. Dr. Hutchinson was very nice and courteous, and even helpful at first...seemed liked we finally found an eye doctor we really liked.
We went in for our normal yearly checkup and everything went well. To make a long story short, we received a bill and the nice receptionist offered to have Dr. Hutchinson call me and try to clear things up. I thought that was great, he is a really great guy, I'm sure he can clear things up for me.
Boy was I WRONG. While we were talking, at one point he completely changed and became very rude and argumentative, and that is putting it lightly. I won't go into details, but I just ended the conversation by saying "I'm not going to argue with you" I'll pay the bill and ended it.
This whole review really isn't about the money. They constantly tried to make us buy stuff from their office and no where else. We declined and there was some pressure to buy stuff, but they never made us buy anything we didn't need. It’s a business, I understand, so its not a problem.
This is more about how UNPROFESSIONAL and RUDE Dr. Anthony Hutchinson was in handling our issue. I have no problem paying for services performed. I don't even mind paying a little more for the personal and courteous service of a professional that is going to give me better service.
If you are looking for an eye doctor, please take this review to heart and don't bother coming here. There are a lot more professional and courteous doctors out there.
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