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Businiess name:
A Touch Of Class Limousine Svc
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Review by:
Guest
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Review content:
Planned to use for roundtrip transportation to Bradley Airport for my vacation with my family. Owner requested $100 deposit but charged $200 to my credit card. Did not refund the extra $100 until I threatened small claims court for an unauthorized charge. The owner, Tim, was OK during our initial call, but after he received the deposit he was rude and very unpleasant. Never gave any contract or confirmation of the transaction...says they do not do contracts. That should have said it all. I had no guarantee that this guy would even show up at the airport to get us after the vacation was over. After reading all the terrible reviews, I decided not to use this company and risk ruining our vacation. Even though there was no contract and it is not stated anywhere that deposits are nonrefundable, he would not give back my $100. I cancelled over a month in advance. I have chosen to forfeit the $100 in order to preserve our vacation. I cannot imagine subjecting my family to his bad attitude for that long of a drive. Do yourself a favor and read the reviews BEFORE going with this company. There are plenty of decent companies out there...in my opinion, this is NOT one of them.
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