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Businiess name:
Guitar Center
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Review by:
Guest
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Review content:
I bought a Kustom Profile System Two from Guitar Center (Totem Lake, WA store).
They gave me a great price ($330) which included;
(1) 300-Watt Stereo Powered Mixer
(2) Line Array Speaker Cabinets
(2) 25-Foot Speaker Cables
Owner?s Manual
Warranty Card
3 Piece Fitted Roller Bag Set (KPSRB220)
However it did not include;
Kustom Profile Speaker & Mixer stands (KPSSS200)
This system was covered up by junk in a back corner...behind a speaker stand display. All the components, cables & bags were scattered around. What a mess ! The price was right, but now I need the Speaker and Mixer Stands.
I have the bag for the stands, but not the stands.
To be honest, I'm posting this because the salesman (Michael) was not engaging at all. I think he may have missed the customer service training session dealing with resolving customer problems. At one point Michael insisted that there were no stands for the Kustom speakers....as I stood there with the Kustom speaker stand bag in my hand. Go figure!
I can't swear this to be true, but I saw 2 stands that looked suspiciously like the Kustom stand picture I saw online - being used on a lighting floor display.
I'd like to get these speaker stands...they are NOT standard size. These are very small speakers which need to be elevated to be heard. Tis customer was NOT satisfied!
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