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Businiess name:
Day Spa 12 W Stone
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Review by:
citysearch c.
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Review content:
I had high hopes for visiting this spa. I spent lots of time researching spas in the area that welcomed a diverse clientele. My husband and I moved from the Northeast and after having one bad spa experience after another in the Greenville area I gave up. I just drove to Atlanta every other weekend for a spa date, because of not feeling welcomed at any of the Greenville area spas. However, after developing a hectic schedule I decided to give this place a chance after my husband spoke with a representative and they assured "everyone was welcomed". The website even had this statement in bold, red lettering. I decided to give this place a try and booked an appointment with ease. I arrived and checked in to find that my confirmed spa time was not exclusive. I had to share my spa time with several other women. My spa time didn't begin on time as scheduled and I had wait times of 30 to 45 minutes between services. When I commented about this to one of the other patrons she stated that it was always like this. This has not been my experience at other spas! I expected to begin services on time and continue through with minimal waiting. Services were fair, but some of the technicians seemed less professional than I would have liked. Plus some seemd a little uncomfortable providing services to me as a woman of color. At one point, I even overheard one of the technicians refer to me as "the colored girl". This blew my mind and truly did not make me feel welcomed as I so hoped I would be. I didn't let on that I heard the technician but the lady next to me whispered to me that she was sorry I had to hear that comment. Her sensitivity made me feel a little better, because even if the staff wasn't sensitive at least this patron of the salon was. I had hoped for a much better spa experience but am sad to say that after this one I am back to driving to Atlanta twice a week for spa services. Hopefully sometime in the future a truly nice spa that welcomes a diverse clintele will open in the Greenville area.
Pros: Family Owned and Operated, Responsive to Inquiry
Cons: Older Building, Messy Cluttered Facility, Insensitive Staff
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