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Businiess name:
Coast to Coast Autoglass
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Review by:
Guest
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Review content:
I am hoping that this will be read by many people so this company can be exposed for what they really are.... SCAM ARTISTS. I process glass claims for several different insurance companies and deal with these conniving, scheming people every single day. This company will go door to door and hang around parking lots "inspecting" people's vehicles. They convince these people that they NEED to have their windshield replaced when there is just a small chip in it, especially with the insured's who reside in the glass waiver states (FL, KY, SC). They have called in fraudulent claims on several occasions for insured's who have previously had work done through them before, as they have all of their insurance information on file. The insurance companies refuse to make them a preferred provider shop as they are always changing their name to avoid legal disputes. The "warranty" that they offer is a joke. READ EVERY SINGLE WORD PLEASE! On their website under the FAQ's this question is posted:
Q1. What kind of warranty does Coast to Coast offer?
"At Coast to Coast we’ll settle for nothing less than your complete satisfaction. All of Coast to Coast’s installations are backed by a Limited Lifetime Warranty, which meets or exceeds all competitors and insurance company warranties."
There are no further details regarding the warranty located anywhere on their website and as an intelligent person, I know better than to use them for any of my glass replacements. I can guarantee that their "warranty" does not exceed or even MEET the insurance companies warranties. Insurance companies have contracts with their preferred providers and can GUARANTEE the quality of the work that is being completed on your vehicle, which is the very thing that you depend on to keep you safe while on the road.
Beware of these shops and be smart. It's as simple as going to Google and typing in Coast to Coast Auto Glass and Google begins to "auto-fill" the search item for you with the words "Fraud" and "Scam". Please do your research first.
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