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Businiess name:
Toyota of Fremont
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Review by:
Guest
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Review content:
On Saturday, June 27th, I purchased a 2010 Toyota Corolla. They had approved a $1,000 discount for being a new college graduate. I signed the contract and went on my way. About three days after my purchase, I received a call from Bill La saying that they had made a mistake with the APR they had approved for me. They originally gave me a 3.9% APR, but he said that it was supposed to be 2.9% because the 3.9% was for Camrys and not Toyotas. I agreed to go to the dealership that evening to re-sign the contract. About 3 weeks later, I got a call from Bill La, Finance Manager, saying that they made a mistake by granting me the $1,000 discount but later learning that I had past the cut-off date for eligibility for the college grad discount. Sales Manager, Michale Shannon, had given us the $1,000 discount. We were also working with Leo Alansalon. Rightfully, I disagreed to re-sign the contract because they had already granted me the discount and should not have approved it in the first place. I asked him to take the matter with his boss and any other appropriate party to resolve the issue. He said he would call me back. Two weeks had passed without a phone call, and he called back insisting that I return the car and that it was too late to re-sign the contract. I had stated that I was waiting for them to call back to tell me if they can work anything out because of their mistake, and he stated that it was too late and that he felt uncomfortable going through with this deal and any other deal even though they were the ones who mistakenly gave me the discount.
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