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Businiess name:
Mazda Of Clear Lake
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Review by:
Guest
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Review content:
This was the worst experience I've ever had buying any kind of product. The dealership backed out on a deal that my dad and I had separately checked on with salesmen. We did all the paperwork, test drove the car and had the key in our hands when they told us the deal wasn't possible. Understandingly, we were frustrated and called them out on their behavior. They never apologized and instead the manager was aggressive towards us. After some negotiation, he told me to shut up and which point my dad told him to give us our documents - we were leaving. He crumpled them up and threw them at my dad. My dad moved in his way to grab them and he threatened to knock out my dad if he touched him again. My mom jumped in the middle and he pushed her out of the way and walked off with half our documents. Eventually he gave them back but after back-and-forth yelling in the showroom. The manager seriously needs some anger management classes if he pretends to continue to hold his job. I'm still in disbelief.
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