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Businiess name:
Three points Automotive
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Review by:
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Review content:
I live about 20 miles from Pflugerville, but some very good friends advised me to take my pickup truck to 3 Points & told me to make sure the older mechanic did the work if it had anything to do with the engine or a/c - under the hood, in other words. I'm glad I did & now I wish I had known of this guy before. I'm not very knowledgeable when it comes to cars, but I do know there are all sorts of reasons for the 'check engine' light to come on. In the past, I had the unhappy experience of first being told 'this' sensor needed to be replaced, only to find out that replacing it didn't fix the problem. Then you get told that a different sensor needed to be replaced. I want a mechanic who doesn't just throw parts around, replacing this one & that one & another one, figuring that somewhere in there, one of them will be the solution to the problem.
Jim (not to be confused with James, who is the guy up at the office) told me in language I could understand what needed to be done & why. No slam on James, but I want to talk to the person who actually DOES the work.
Too many other shops try to convince you that all sorts of things have to be done immediately. Jim will tell you what must be done now, what can wait a little while & what to plan for in the next few weeks & months. Times are tough, so I especially appreciate help in figuring how to properly budget for repair & maintenance, since I won't be getting a new truck anytime soon.
You might be a female like me with not a lot of savvy when it comes to car repairs, or you may know all about that sort of thing - but either way, we ALL want an honest mechanic & that is exactly what I have found in the old, grey-haired guy named Jim at 3 Points. I know there is another guy there, who is younger, but I don't know anything about his work, so I can't say how he might be.
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