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Businiess name:
Hook Tire & Service Inc
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Review by:
Guest
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Review content:
First visit, alignment get a call telling me I need additional parts to complete the alignment, I'm in a doctors office so I tell them to go ahead. Go to pick up the car and they tell me they didn't need the parts but were still charging me the labor for them.
Second time same car, (I know my mistake, but I thought I would give them a second chance) this time I'm waiting. Same basic problem except they don't know they can adjust a part and I tell them they can, they say they only can with $60 in parts, this time I leave and verify that the adjustment can be made and make an appointment to have the work done elsewhere... NEVER To RETURN
Inept or Crooks? I don't care. I know enough to do 99% of my own work, I just don' t have the equipment to do a modern alignment. I want people that really know what they are doing which these guys obviously do not!
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