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Businiess name:
Novus Auto Glass Repair
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Review by:
Oliver W.
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Review content:
I have been a customer for the last 4 years and I am very satisfied with their service. I was in the shop the other day and saw another customer bring in a dozen banana cream pies as a thank you gift to all the employees for providing such excellent service.
Instead of giving "standard" quotes over the phone which many shops do, AA Auto maintains the philosophy that you should only replace what you need. When a shop gives you a quote over the phone for how much it costs for a 30,000-mile, 60,000-mile, or 90,000- mile service, they are assuming that you need A, B, and C replaced whether the parts actually need replacing or not.
AA Auto insisted on taking a quick look at my vehicle before giving me a quote, and I am so glad I did. They said most of my parts were fine and didn't need replacing just because they were part of the "standard mileage service". I saved a lot of money by going to AA Auto.
I feel confident going there because they really take a careful look at my vehicle before telling me what does and doesn't need to be done. When I got my oil change in April, they noticed that my tire treads were getting low but didn't need to be replaced just yet. I appreciated their advice that my tires would probably be safe for another 5,000 miles, so plan on getting new tires in the fall. It makes me feel good that they are watching out for my safety and making sure my vehicle continues to run well.
In today's economy, it makes sense to properly maintain my current vehicle because I am not buying a new one anytime soon. Postponing necessary mainenance or repair items will only make the bill higher at the end, so I appreciate the service writers at AA Auto who always tell me what needs to be done now, what can wait, and what I will probably need servicing the next time I come in.
I highly recommend AA Auto Service Center. They give you free shuttle service, free car wash, and free vacuum with any service. Definitely worth a try.
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