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Businiess name:
Abbey Carpet & Interiors
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Review by:
Kathleen T.
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Review content:
AVOID this business. They will damage your home and the owner, Mike Bean will tell you it's okay that they've done so and that damage is to be expected.
I had Abbey Carpet install wood floors in my home and, in the process, they damaged every wall, some of the ceilings, the wood doors and casings, some of the base boards, and the floor in the entry area when they dropped wood planks during the delivery process.
It also took Abbey five months to finish the project because they didn't accurately measure the project and ran out of wood flooring and had to re-order wood to finish the job.
Because of damage done to my home by Abbey Carpet, I had to repair the damage and repaint every room where Abbey Carpet had installed flooring. When I asked Abbey Carpet to reimburse me for the cost of repair and aggrevation, Mike Bean, who is the owner, refused.
I filed a complaint with the Better Business Bureau and when the owner Mike Bean responded to the complaint, he lied about several facts.
Abbey Carpet has major problems and they use inferior subcontractors and suppliers. Three of the employees that were involved in my project are no longer at the company (the estimater, designer/sales rep, and project manager). Abbey's employees and installers are careless and most importantly, the owner Mike Bean isn't very honest and doesn't care about his customers' satisfaction or whether his company has done shoddy workmanship or done damage to the homes of his customers!
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