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Businiess name:
Zooland Mini Golf
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Review by:
Scott T.
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Review content:
Gulf Shores is a tremendous community with great beaches, good dining and some wonderful activities. This is not one of them. Zooland was an absolutely miserable experience. Our family of six wanted to take in a friendly, but competitive game of mini-gulf. When given the price, I gave the man a credit card, to which he grunted, "I don't take that plastic #%@*." I then gave him cash and asked, "Why not?" He aggressively replied, "I don't want to." To which, I said, "Well, it is 2008." Implying that they may want to step into this century and offer potential consumers the option. He evidently saw this as an insult and defiantly asked, "What did you say?" I repeated what I said and told him to just give my change. He returned all of my cash and we went elsewhere (to the Tracks--located just a little north and worth the extra dollar). Actually, being involved in consumer branding and training, this experience was staggering. Of course, this man was hidden behind a dark tinted shield so he probably felt protected by anonymity. Perhaps it wasn't a man at all, but rather a gorilla had escaped from the zoo and was playing cashier for the day. Then again, a gorilla would have better business sense and better value his customers. Overall, new management is needed or our next trip to Gulf Shores will make see another Mini-gulf excursion to Pirates course or the Tracks.
Scott
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