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Businiess name:
Marinepolis Sushi Land
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Review by:
Gary L.
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Review content:
I'm a big sushi fan, and I've been to sushiland many times, as well as other "real" sushi places. I've liked sushiland because the quality of the fish is not bad for the price. However, customer service has always been their weak point. This las time was the worst I've ever been treated. So bad so that I'm never going back. We went there with a group of 6, and it was very crowded, so we agreed to sit in separate sections of 4 and 2. A few plates in, 2 seats next to the group of 4 opened up. Seeing as how it would be a straight swap, the 2-person group asked if they could move to the new spots. However, the "management" aka the guy at the register refused our request, saying it would be "inefficient" for them because they were so busy. Not happy, we let it slide, but as we were paying the bill we let it be known that we could not say what was so "inefficent" about letting people move. Instead of apologizing or just saying sorry, the "management" proceeded to dress us down by saying that our request would have caused them to lose business because they would have to wipe down 2 extra seats, and that we were out of line for making the request because we had "wanted" to be in separate groups. We left it at that, but the reasoning was so outrageous, that they just lost more business then they gained. Moving and wiping down the 2 "extra" seats would have taken all of 2 minutes. I hope those 2 extra minutes of "business" they made are worth losing 2 customers for good.
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