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Businiess name:
Irvine Medical Center Pharmacy
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Review by:
may H.
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Review content:
This medical group so claims they care about their patients and provide excellent care.. I totally disagree with the claim and i believe although "the office staff are very friendly so is everyone else in the country" this office only cares about collecting money from patients.
Good customer service isn't about keeping a smile on the staff's face it's about keeping the smile on the patients' face and they can't really do it. They are very poor at problem solving and I do not recommend this office to any woman that's looking for good customer service or excellent care.
First, charges weren't clearly explained
second, i was prescribed an med. that's been discontinued and the cost of the med. is $300 thank God it was discont. coz the alternative was $10 .. the target pharmacist was shocked!!!!!!!!!
Third, it takes forever before i can speak to someone who knows what she's talking about
finally, they send lab works to different labs without the consent of patients then I start receiving bills from total stranger and the justification is "health care is expensive and it's the case with everyone.. sorry there's nothing we can do."
WORST SERVICE EVER
I am very disappointed at the service and the staff and i don't recommend it to ANYONE
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