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Businiess name:
Hour Eyes
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Review by:
d c.
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Review content:
i have a strong script so my lenses had to be special ordered.
first time back- too 3 weeks when i was promised 10 days. one lense had yellow AR coating and the other lense had green AR coating. one lense had stress fractures from being flexed/forced into frame.
second time back- took 1 1/2 weeks. AR coating pink both lenses. both lenses had stress fractures that look like emery board rub marks/scratches.
so....
first visit- friendly helpful staff
second visit- pushy staff member that was lazy
third visit- defective lenses, staff didn't clean glasses, didnt fit them and was lazy and didn't seem interested to assist me
fourth visit- reorder and mgr friendly helpful
fifth visit- defective lenses AGAIN
sixth visit- asked for and received refund. will go elsewhere.
lenght of time for all visits- almost 2 mos.
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