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Businiess name:
Frey’s Olde Time Furniture
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Review by:
Lindsay *.
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Review content:
I ordered a sectional from Frey's in Clarence about 8 weeks ago and still have not received it. At the point that I ordered it, I was told it would be 3 weeks but it has been twice as long and I have not received any communication from the company. Even though it has taken so long to get the furniture, Frey's wasted no time processing my payment - it cleared the next day. About 1 week after I ordered the sectional I went into the store looking for some other furniture and was surprised to see the identical piece in stock - I had been told it was on back order. When I asked an associate why I could not get the sectional that was in stock, I was told that since the order was processed, they could not change it. The money I saved on the furniture doesn't matter any more because of the hassle I have been going through.
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