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Businiess name:
Courthouse Cleaners
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Review by:
Vincent S.
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Review content:
I took 7 shirts, a suit, and 2 ties into courthouse cleaners a few weeks ago. When I went to pick them up, all of the shirts were very wrinkled and it is unlikely that they were pressed. I got them home and Courthouse Cleaners ruined one of my shirts! I know that I did not bring it to them ruined, as they implied, because the shirt was brand new! There were stains all over the back that will never come out. It looks like it was dyed or bleached. I brought the shirt back the same day and the woman told me that she would look into it. I told her that I wanted to be compensated for the ruined shirt, but I conceded that I should give her a chance at making things right. She said that it would take her over a week to sort things out. So, I went back the next Thursday when she said they would be done and she had not even taken any action to check on the shirt. I demanded compensation for the ruined garment. She said that she could not do anything for me until she checked with the people who cleaned the shirts. She promised to take the shirt to the individuals personally and that she would call me the next day. She never called! I have gotten the complete run-around and now my $75 shirt is ruined, they still have it, and have not done anything to remedy the situation. This dry cleaners is completely illegitimate. It has low prices and it shows in the service. Please do not take your clothes here, as I would not want this terrible experience to happen to anyone else!
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