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Businiess name:
Volkswagen of Kirkland
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Review by:
Oliver B.
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Review content:
Working on getting my 4-Runner into service department for the 8TH TIME!!! for the SAME PROBLEM!!! Their strategy was to just guess what's wrong and start making repairs at my cost. Every time they 'fix' it they tell me it runs perfect which means one of two things...gross incompetence or utter deceit because the car runs like it did on trip 1. The details are far too long to list here but they are trying to wash their hands of us. I was told parts were taken off and checked which weren't. Though they are very friendly there, they are far from excellence and I am about ready to sue.
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