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Businiess name:
TOWNE TAVERN AT FORT MILL
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Review by:
Peggy K.
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Review content:
This place has the WORST customer service I have EVER experienced.
I had purchased a $25.00 gift certificate at Restaurant.com and I will NOT be using it.
My daughter went there tonight to try it before we visit, (no gift certificate) because we were planning to go there when we do visit.
The "manager on duty"--bartender,LULU-- was the MOST UNCONCERNED, RUDE,....I could go on.... UNcustomer friendly employee with an uncalled for attitude that any of us have EVER encountered in a place of business--particularly a restaurant.
I have now tried to call to get the manager or owners name and after 3 long distance trys, I have given up for tonight. They supposedly don't close for another 2 hours, but will not answer the phone. Another reason to question their competency.
None of our family or friends will EVER go back there and we will tell everyone we encounter not to go as well. This is a Real shame, as they have just moved to Baxter Village and we were all very excited to try this restaurant. I have never written a bad review for any establishment, and I am 59 years old. I have just never experienced anything like this before.
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