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Businiess name:  Five Star Music & Dance
Review by:  Young K.
Review content: 
Five Star Music will squeeze every last penny out of you. In registering for their piano lessons, I believed that I would be paying $40 for a 45 minute lesson. Instead, I found out that there is a continuous registration fee of $50 payable every 6 months ($100/yr) plus a $48 materials fee every 6 months ($96/yr). Students are provided with photocopies piano book excerpts. I would rather purchase the book and own my own copy, rather than paying Five Star close to $100/yr to end up with a stack of photocopies. The lesson fees are also taxed, so the lessons are, in fact. $40 + Tax. For all of these expenses, the quality of the lessons is quite poor. Instructors are apathetic, (some are horribly under-qualified), and the quality of the photocopies is grainy, and there is not much instruction. A student just “plays through” the piece, simply playing one piece to the next, then to the next piece again. Lessons are often cancelled at the last minute (with assurances that a substitute teacher will call to schedule a make-up lesson, but they are not prompt or organized about their schedules). On the other hand, their cancellation policy with regards to students is quite unreasonably strict. Students must provide a 30-day written notice of cancellation, or else Five Star Music reserves the right to charge a minimum of a six (6) month course fee. The registration process is unreasonably strict, their registration fees are exorbitant, and the quality of their instruction is mediocre to sub-standard at best. DO NOT WASTE YOUR MONEY TAKING PIANO LESSONS WITH FIVE STAR MUSIC

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