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Businiess name:
Mysha Day Spa & Salon
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Review by:
Melissa y.
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Review content:
I had my hair styled and colored the last week of November. The stylist stabbed me in the back of the neck 4 times. She blamed this on the scissors. As I had had my hair colored before and had it fade after 6 weeks, I asked her how long this color would last. She said, "don't worry. this will last". To me (and everyone I've told this story to) that meant longer than 6 weeks. Well, 3 weeks later, my hair's faded. I called Mysha and they accommodate me and have me come in the same day. The stylist (Leigh) says it shouldn't have faded so soon, and that it was probably her fault since she was new tot he salon and unfamiliar with the products. She said she would fix it, use a different product, and have them "do something for" me as far as cost. Well, she puts what turned into Christmas ornament red in, and charges me $30 and asks me if I want her to "blow dry it or what?" I said forget it since she'd probably charge me for that too. the manager asked to talk to me because she wanted me "to be happy". I told her that wasn't going to happen, so just let me pay and get out. She charged me $50! And she blamed ME for using Pantene, which I didn't use! I used the shampoo for color-treated red hair just like Leigh told me. How dare they blame the customer for what is clearly their fault? and how dare they charge me for fixing their mess? and oh BTW, it's been a little over 2 week, and the color is almost all gone. NEVER NEVER GO TO MYSHA
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