Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Doubletree By Hilton Hotel Denver-Aurora
|
|
Review by:
T D.
|
|
Review content:
I’ve stayed at the DoubleTree in Aurora, Colorado twice now and I’d have to say that I’m a little less than enthusiastic.
The first stay must have been during some sort of convention or something and the handicap room I received was said to be the last non-smoking room they had available. (The cost was double that of the second visit.) It was a ground floor room that appeared to have fallen off the maintenance schedule some time ago. The bathroom lighting fixture didn’t work at all and had to be completely replaced after we checked in. The room just had an overall “forgotten” feel to it.
The beds were very comfortable with a down cover and down pillows, however, there were *filthy* pillows on the bed for the first visit. They have throw pillows leaning against the bed pillows and these pillows are not changed out from one customer to the next, nor do they have a removable, cleanable covers! My pillows were COVERED with all kinds of disgusting hair and multi-colored smudges! I left a note for the maid not to put them back on the bed and they then remained on the floor of my room with my note for the rest of my stay. (And I feel sure they simply went BACK on the bed for the next unfortunate guest.)
The rooms have an old-style heating/cooling unit that is noisy and often non-functional. I couldn’t get the second room to cool at all and the unit kept turning on and off all night. Both rooms had bathrooms too small to operate in and stingy housekeeping that didn’t replace things like tissues and toilet paper. (I had to call the front desk on both visits.)
The lobby is, barring water stains on the carpet, attractive. The restaurant seemed adequate. The wait staff there appeared to be friendly enough.
Their website advertises free tickets to various things depending on when you book your stay. After two visits, I’ve never received any tickets. I asked after them once and, after having been left waiting by a rude woman at the front desk for ten minutes, was told that they had only received 5 tickets and they had all been distributed! Ughh…
The best thing about the visit was the chocolate chip cookie that was issued at check-in.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|