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Businiess name:
Jack in the Box
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Review by:
Katie M.
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Review content:
Jack in the box 196th in Lynnwood.
My first trip to this location was Ok. I was moving at the time so my trips were in the middle of the night. The first time a young woman was very helpful and very pleasant. My order was a little wrong, but nothing to really file a complaint for. My next visit was the next night. A larger woman with dark hair helped my family and I. I can't remember what her name was, but it may have been Jessica. I always order the F&C meal with a Coke and usually I ask before ordering if they have any sliced lemons. When they say yes I tell them I'll eat the F&C with lemons and tartar. So we go through the drive thru and when we got to the window the employee (later find out the night manager) just held her hand out, impatiently waiting for me to pay. No hello, no Hi, no how are you, no thank you, NOTHING. She handed me the drinks, and bagged food before handing it to me. I guess I was just supposed to know that was all my order because she had already turned to walk away when I said, "excuse me, do you have the lemons in here." She said no we don't have lemons. I said Ok what do you give customers for Iced Tea? She said those are Iced tea lemons, the health department doesn't allow us to use iced tea lemons for anything else. I thought this sounded pretty ridiculous, I think she was just being lazy. I had lemons the night before without any incident, then the next night I am refused lemons because of the manner I will be using them in. I mean after all how much different are the iced tea lemons? I was very upset because if I had known about the lemons not being available I would have chosen something else.
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