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Businiess name:
Novus Auto Glass Repair
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Review by:
Guest
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Review content:
My car had engine misfires and insufficient egr flow. After paying them $85 for diagnosing the problem, I was quoted about $1000 and promised to get everything fixed. I hesitated a bit and was thinking whether it was worth repairing. But allured by their promise I eventually decided to go with the service. In the middle of the work they quoted me another $200 because "another part needed to be replaced". The final bill included parts for 4 spark plugs at $23.53 each! I felt ripped off at that point however that was not the end. Just 2 days later the check engine lights came back on again. I went back and thought they should fix this under their 12 month warranty. Wrong. I had to pay another 130 bucks because "it was another part which wasn't failing during the first repair". Disgusting...
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