Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Apple Store
|
|
Review by:
Alexandra D.
|
|
Review content:
I love macs. They're so much simpler to figure out than PC's and if you work in any sort of creative field, the software you can run on a mac is so helpful (ie: Photoshop, Avid). So being a fan of their computers, I bought an iPod about 2 years ago. It broke this Tuesday so I went over to the new Apple store on 5th and 58th.
The store is so modern and neat! You enter through this glass cube above ground and descend a spiral staircase to the store below ground. While they have lots of sales people on the floor to help and their tech support is open 24 hrs. I had a bit of a troublesome experience. I made an appointment for 6:40pm to see a technical and arrived right on time. However, no one told me I had to check-in with this guy walking around carrying a laptop. He had no sort of badge on to distinguish him from the other employees and there were no signs with instructions that I had to see him first. So I checked in late, when I was in fact on time. Then I had to wait another 30 min before I could see someone! Why make an appointment if it will not be honored? Also, there is basically no seating available so a small crowded stood hovering around the help desks.
Turns out my iPod is totally dead and I have to get a new one =( They've started this great program where if you have a non-fixable iPod you can exchange it for a new one at a 10% discount. With such wonderful customer options like this, why can't this Apple store find a more efficient and informative way to service customers?
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|