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Businiess name:
Sierra Smiles Dentistry And Orthodontics
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Review by:
Guest
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Review content:
I went to this office because my insurance is honored there, and it looked modern and professional. I was convinced to upgrade my crown to one of their much touted CAD/CAM crowns they mill in house and that would be complete in "Two Hours." I spent 4 and a half hours in the chair being roughly treated by a Dr. Foulk who left for an hour during my treatment to work on someone else, and then came back and stuck a probe into a live nerve because my numbness had worn off. When he asked for more anesthetic the assistant rummaged through a drawer for a while saying "It would be nice if these were labeled." At no point did the dentist give me any feedback on what was going on or what would happen next, and rather than asking me to tilt my head this way or that, he would just grab me and reposition my head in a decidedly brusque, he also stabbed my lip with one of the root probes drawing blood, but did not offer an apology or anything like that. The office seems to have spent most of their resources on the front office staff, fancy xrays and networked monitors that advertise cosmetic services to you while you sit helplessly with a block in your mouth waiting for the dentist to come back and finish the $1500 service that was promised in about 2 hours multiple times. I have a major dental phobia and this office has only made it worse. Now I have a temporary and have to go back to this awful place again, although I am considering finding someone else to finish the crown.
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