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Businiess name:
Grasty Betty C MD
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Review by:
Jenne L.
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Review content:
Dr. Grasty is a very good doctor. I have been going to her since 2003. My last visit to her was in 2005 and I haven't gone back because her staff (it changes constantly) is just RUDE, RUDE, RUDE. I thought to give her office a call to make an appt and called them yesteday (7/24*06) and today. Sad to say, the appointment scheduler is just the same - unhelpful, rude and her telephone mannerisms make me cringe. I ended up cancelling the appointment. I will change my primary doctor to someone else. It is sad that I like the doctor but cannot handle the interactions with her front office staff. Remember, they are the ones who you have most contact with re: appts, paperwork, insurance, etc. So beware!
10/9/06: Since this posting I received a phone call from Dr. Grasty apologizing for the issue. She specifically told me that I am one of her long time patient and is disappointed that I changed dr. because of her staff. She knows that I rarely complain about things and for this to happen it bothers her greatly. She promised to talk with her staff about it and will do "housekeeping" if they don't shape up. As I said in my previous posting - she is a good and caring doctor. Maybe her talk with her staff will change things...but it is worth it for you to find out....
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